Terms of Service

Playing on our servers

By joining a Winterust server or the Winterust Discord you agree to follow the rules published on the Rules page. Staff may remove, mute or ban any account that breaks them.

Server availability, rates, map size and wipe times may change. Wipe times published on this site come from our wipe system and are correct at the time the page was loaded.

Store purchases

Payments are processed by PayNow, which acts as the merchant of record and issues your receipt. Ranks and perks are delivered to the Steam account you signed in with, or to the Steam account you chose as a gift recipient.

VIP ranks provide queue priority and cosmetic perks only. They do not provide gameplay advantages.

All sales are final. There are no refunds. A chargeback or payment dispute results in a permanent ban from all Winterust servers.

Subscriptions renew automatically until cancelled. You can cancel at any time from your account page; the rank stays active until the end of the period you have paid for.

Bans and purchases

A ban for breaking the rules does not entitle you to a refund of any purchase.

Changes

We may update these terms. The version on this page is the one that applies.

Contact

Questions about these terms or a purchase go through a ticket in the Winterust Discord.